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	<title>Comments on: The Art of the Apology</title>
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	<link>http://blog.instructionalsolutions.com/2008/10/09/the-art-of-the-apology/</link>
	<description>A blog to help business people write better and manage information in less time. And, enjoy it.</description>
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		<title>By: Business Writing Info &#187; Archive &#187; Use Time Sensitive Salutations Carefully</title>
		<link>http://blog.instructionalsolutions.com/2008/10/09/the-art-of-the-apology/comment-page-1/#comment-9</link>
		<dc:creator>Business Writing Info &#187; Archive &#187; Use Time Sensitive Salutations Carefully</dc:creator>
		<pubDate>Fri, 10 Oct 2008 22:38:09 +0000</pubDate>
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		<description>[...] Two readers questioned why using &#8220;Good Evening&#8221; was not best practice for an email salutation, as I illustrated in my last post &#8220;The Art of the Apology.&#8221; [...]</description>
		<content:encoded><![CDATA[<p>[...] Two readers questioned why using &#8220;Good Evening&#8221; was not best practice for an email salutation, as I illustrated in my last post &#8220;The Art of the Apology.&#8221; [...]</p>
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		<title>By: Mary Cullen</title>
		<link>http://blog.instructionalsolutions.com/2008/10/09/the-art-of-the-apology/comment-page-1/#comment-8</link>
		<dc:creator>Mary Cullen</dc:creator>
		<pubDate>Fri, 10 Oct 2008 17:52:26 +0000</pubDate>
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		<description>Thanks, Dan. I have more sales/customer service posts planned, because of questions coming it. So, stay tuned! Also, let me know if there are any particular questions you want addressed</description>
		<content:encoded><![CDATA[<p>Thanks, Dan. I have more sales/customer service posts planned, because of questions coming it. So, stay tuned! Also, let me know if there are any particular questions you want addressed</p>
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		<title>By: Dan Waldron</title>
		<link>http://blog.instructionalsolutions.com/2008/10/09/the-art-of-the-apology/comment-page-1/#comment-5</link>
		<dc:creator>Dan Waldron</dc:creator>
		<pubDate>Thu, 09 Oct 2008 05:46:50 +0000</pubDate>
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		<description>Great post. I will read your posts frequently. Added you to the RSS reader.</description>
		<content:encoded><![CDATA[<p>Great post. I will read your posts frequently. Added you to the RSS reader.</p>
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