From the category archives:

Business Writing Skills

It’s a new year, so time to ring in interesting and meaningful words to your business writing.
Word “czars” at Lake Superior State University published their 35th annual List of Words Banished from the Queen’s English for Mis-use, Over-use and General Uselessness.
Their complete 2010 list of words to ban from your business writing are:
1. Shovel-ready
2. Transparent/Transparency
3. [...]

{ 7 comments }

Drowned by Jargon

by Mary Cullen on October 22, 2009

in Business Writing Skills

I attended a professional development conference today. While some of the recommendations were very good, they were drowned by jargon.
Let’s discuss this offline some more. You should talk about that offline. That’s an offline conversation. (A variation of this was stated seven times in one hour. Ugh.)
We were all physically gathered together, so the discussion [...]

{ 1 comment }

Trim Business Writing Redundancy

by Mary Cullen on September 30, 2009

in Business Writing Skills

Redundancy is very common in business writing. Trim bloat by omitting modifying words that merely echo the primary word. There is no need to repeat yourself:

Replace: free gift with gift (if it’s not free, it’s not a gift)
Replace: basic fundamentals with fundamentals
Replace: absolutely necessary with necessary
Replace: forward planning with planning
Replace: after the conclusion with conclusion
Replace: [...]

{ 0 comments }

No Spin Mission Statement

by Mary Cullen on August 10, 2009

in Business Writing Skills

Net Insight developed a fun and clever tool which illustrates the meaningless business-speak that is so often used in a corporate mission statement.

Click on the “play” button in this Corporate Mission Statement Generator, and watch business jargon phrases spin randomly into an automatically created statement.
I ran the generator twice, and received these results, full of [...]

{ 2 comments }

Business Words Matter

by Mary Cullen on July 30, 2009

in Business Writing Skills

Bestselling authors and management consultants Tom Peters and Seth Godin spoke about the importance of decency and grace in business and business communication at the American Express Open Business Forum.
Peters was  eloquent when he stated he was “deeply in love with the word decency.”
I so agree with him when he stated, “the business place should [...]

{ 3 comments }

Recent college graduates often struggle with the difference between academic and business writing.
The University of Houston’s Academic Center recently published a good article that delineated key differences:

Writing at work focuses on problem solving.
Work-related writing targets multiple audiences with different perspectives.
Writing at work may be read by unknown readers.
Writing produced at work can be used indefinitely [...]

{ 4 comments }

Clare Lynch of DAC Creative commented wisely on my last post that improving one’s vocabulary is laudable, but not with the intent of peppering our business writing with complicated words.
I’ve long admired Richard Lederer’s writing on language. In his 1991 book, The Miracle of Language, Lederer sings the praises of the short word:
When you speak [...]

{ 4 comments }

Concise Business Writing Needed

by Mary Cullen on May 8, 2009

in Business Writing Skills

Business writers are buried in information: email, web searches, reports, telephone conversations, television, text messages, and news updates wash over a business person throughout the workday.
And yet, overwritten, bloated business writing is epidemic. Business writers need to streamline narrative, so it is concise and lively, for readers suffering from information overload to absorb.
Hemingway once wrote [...]

{ 0 comments }

The BBC recently published a wonderful article examining the rise in the impossible declaration of giving more than 100% effort.
But hang on a minute. Isn’t 100% meant to be the limit, as far as you can go?
There once was a time when 100% really meant something. That was the top figure you could commit, or [...]

{ 4 comments }

David Meerman Scott has just released his latest research on the top gobbledygook words and phrases (also called jargon) overused in press releases in 2008:

These words are so overused, they have become meaningless. The descriptor “unique” is actually commonplace, when it’s used in 48,094 other press releases.
You will find David’s research and full article here.
Learn [...]

{ 0 comments }